1. Information We Collect

Contact information (name, phone number, email)

Pet information (breed, age, medical notes)

Appointment and service history

2. How We Use Information

Schedule and confirm grooming appointments

Send appointment reminders and service updates via SMS

Send promotional messages if consented

Improve service quality and customer experience

3. SMS Communications

Clients must manually opt in via the website form. Messages include appointment reminders, service updates, and occasional promotions. Message & data rates may apply. Clients may reply STOP to unsubscribe at any time or HELP for assistance. Consent is not a condition of purchase.

4. Sharing Information

We do not sell, trade, or share client information with third parties for marketing purposes.

5. Data Retention

Client information is retained for as long as necessary to provide services and fulfill legal obligations.

6. Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse.

7. Changes to Privacy Policy

Dapper Paws Grooming LLC may update this policy at any time. Updates will be posted on our website.